Privacy Policy

This Privacy Policy applies to all mobile applications developed and published by Points Data Limited ("we," "our," or "us") on the App Store, specifically including our home security camera management app.

We are committed to protecting your privacy and ensuring your personal data is handled responsibly. This policy explains how we collect, use, and protect your information across our apps.

1. Information We Collect

Depending on the features you use, we may collect the following types of information:

a. Personal Information

We only collect personal information (such as name or email address) when voluntarily provided, such as during:

• Customer support interactions
• Optional feedback submissions
• Subscription management (via third-party tools like RevenueCat)

b. Device & Network Data

To support core app functionality, we may collect non-personal data such as:

• Device type, operating system version
• Connected router model, signal strength, and speed test results
• Bluetooth device information (name, signal, ID)
• Camera IP address, signal strength, and activity status
• App usage and crash logs for debugging and performance improvement

c. Location Data

Some features (such as scanning for nearby cameras or Bluetooth devices) may require location permissions due to system requirements. This data remains local to your device and is not stored or transmitted unless explicitly stated and approved.

d. Camera, Router, and Bluetooth Scan Data

• Camera Management: The app can detect and display nearby IP cameras and their configurations. No camera footage or IP address data is stored on our servers.
• Router Scan: Wi-Fi connected device information is used to identify potential risks or unknown connections. This information is processed locally.
• Bluetooth Scanner: The app lists detected Bluetooth devices around you without transmitting personal identifiers externally.

2. How We Use Your Information

We use collected data to:

• Enable and improve app features such as camera organization, signal testing, and Bluetooth scanning
• Ensure network diagnostics and troubleshooting tools function correctly
• Provide customer support and resolve technical issues
• Understand how users interact with the app to guide feature development and UI improvements
• Display ads (if applicable and permitted by regional law)

3. Third-Party Services

We use trusted third-party services to enhance functionality:

• Analytics: Firebase, AppMetrica
• Ads: Google AdMob, Meta Audience Network (if used)
• Subscription Management: RevenueCat

These services may collect anonymized usage data under their own privacy policies. We require all partners to comply with industry-standard data protection practices.

4. Subscriptions and Refunds

Our app may offer auto-renewable subscriptions. Key points:

• Billing: Charged to your Apple ID upon confirmation
• Renewal: Auto-renews unless canceled 24 hours before renewal
• Management: Subscriptions can be modified in your App Store settings
• Free Trials: If applicable, unused trial periods are forfeited once subscribed
• Refunds: Must be requested directly through Apple Support

5. Children's Privacy

We do not knowingly collect any personal data from minors. If we become aware of such data being collected unintentionally, we will delete it promptly.

6. Your Rights

Depending on your region (e.g., GDPR, CCPA), you may have rights to:

• Request data access, correction, or deletion
• Opt out of data tracking
• Revoke consent at any time

To exercise your rights, please contact us at https://camera.pointsdata.com/support.

7. Data Security

We implement commercially reasonable safeguards to protect your information. No user data is sold or rented to third parties. Most data is processed locally on your device.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any major changes will be communicated through in-app notices or our website.

9. Contact Us

If you have any questions or concerns about this policy, please contact:

Points Data Limited
Email: https://camera.pointsdata.com/support